Privacy Policy

Last updated: 22 August 2026

Rchery Lifestyle respects your privacy and handles your personal data carefully. This Privacy Policy explains what personal data we collect through rcherylifestyle.eu, why we use it, how long we retain it, with whom it may be shared, and what rights you have under the General Data Protection Regulation (“GDPR”).

1. Who is responsible for your data?

Rchery Lifestyle is a sub-brand of Socx. Socx is the controller responsible for processing your personal data.

Socx, trading as Rchery Lifestyle
Rouwkuilenweg 3e
5813 BH Ysselsteyn
The Netherlands

Chamber of Commerce (KVK) number: 12060897
VAT identification number: NL001827751B59
Email: info@rcherylifestyle.eu
Website: https://rcherylifestyle.eu

In this Privacy Policy, “Rchery Lifestyle”, “Socx”, “we”, “us” and “our” refer to Socx operating under the Rchery Lifestyle brand.

2. What personal data do we collect?

Depending on how you use our website, we may collect:

Your name, billing address and, where applicable, delivery address;
Your email address and telephone number;
Account details, such as your username and encrypted password;
Order information, including products, sizes, quantities, customisation requests and the name you ask us to print on personalised merchandise;
Payment status, payment method and transaction reference;
Messages and information submitted through our contact form;
Newsletter subscription preferences;
Information about returns, refunds, complaints and customer-service requests;
Technical information, such as your IP address, browser type, device type, referring page, pages visited and cookie identifiers;
Information necessary to detect fraud, abuse or security incidents.

We do not normally receive your complete card or bank details. These are generally collected and processed directly by the payment provider selected during checkout.

Please do not provide sensitive personal data through our contact form or customisation fields unless it is genuinely necessary.

3. Why do we use your personal data?

Orders and personalised products

We use your details to:

Process and administer your order;
Take or confirm payment;
Produce personalised merchandise;
Send order confirmations and collection notifications;
Arrange collection or delivery;
Process returns, refunds, complaints and warranty requests; and
Provide customer support.

The legal basis is that processing is necessary to perform our contract with you or to take steps at your request before entering into a contract.

If you do not provide the required order information, we may be unable to accept or fulfil your order.

Customer accounts

If you create an account, we use your information to maintain the account, authenticate you, display your order history and make checkout easier.

The legal basis is performance of our contract with you and our legitimate interest in operating a convenient and secure customer service.

Contact requests

When you use our contact form or otherwise contact us, we use your name, contact information and message to answer your question and handle any related request.

The legal basis is taking steps at your request before entering into a contract, performing an existing contract, or our legitimate interest in responding to enquiries.

Newsletter and marketing

If you subscribe to our newsletter, we use your email address to send news, product information and promotional communications.

The legal basis is your consent. You may withdraw your consent at any time by using the unsubscribe link in an email or by contacting us. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.

Where permitted by applicable law, we may inform existing customers about similar products. You can object to this at any time.

Website operation, security and fraud prevention

We process technical and transactional information to operate the website, keep shopping carts and accounts functioning, secure our systems, prevent fraud and misuse, diagnose errors and maintain reliable services.

The legal basis is our legitimate interest in operating and protecting our website and business. Strictly necessary cookies may also be used to provide services you specifically request.

Website statistics

Subject to your cookie choices where consent is required, we may use analytics services to understand how visitors use the website and to improve its content and performance.

The legal basis is your consent where analytics involves cookies or similar technologies that require consent. Where processing is permitted without consent under an applicable legal exemption, the basis is our legitimate interest in improving the website, with appropriate privacy safeguards.

Legal and administrative obligations

We process and retain certain order, invoice, payment and accounting information to comply with tax, accounting, consumer-protection and other legal obligations.

The legal basis is compliance with a legal obligation.

Legal claims

Where necessary, we may use relevant information to establish, exercise or defend legal claims.

The legal basis is our legitimate interest in protecting our legal position.

4. Who receives your personal data?

We only share personal data where this is necessary for the purposes described in this Privacy Policy. Recipients may include:

Our website hosting and technical-support providers;
WordPress, WooCommerce and related website-service providers;
Payment providers, such as Stripe, PayPal or another provider displayed during checkout;
Banks and financial institutions involved in processing payments or refunds;
Email and newsletter providers, including MailPoet;
Providers supporting our contact form;
Analytics and website-performance providers, including Automattic or Jetpack where enabled;
Manufacturers, printers or fulfilment partners that produce personalised merchandise;
Delivery and postal service providers, where an order must be shipped;
Accountants, professional advisers and insurers;
Tax authorities, regulators, courts, law-enforcement agencies or other public bodies where disclosure is legally required.

These parties may act as our processors or as independent controllers, depending on their role. We require processors to protect personal data and use it only in accordance with our instructions and applicable law.

We do not sell your personal data.

5. International transfers

Some technology, payment, analytics or email providers may process personal data outside the European Economic Area (“EEA”).

Where personal data is transferred outside the EEA, we use an appropriate transfer mechanism where required, such as:

An adequacy decision adopted by the European Commission;
The European Commission’s Standard Contractual Clauses; or
Another safeguard permitted under the GDPR.

You may contact us for further information about the safeguards used for a particular transfer.

6. How long do we retain personal data?

We retain personal data only for as long as necessary for the purpose for which it was collected.

The following general retention periods apply:

Orders, invoices and accounting records: generally seven years after the end of the relevant financial year, in accordance with applicable Dutch tax and accounting obligations;
Customer accounts: for as long as the account remains active. If an account is closed, we delete or anonymise information that is no longer required, except where it forms part of records we must retain;
Contact-form messages and general enquiries: normally no longer than 24 months after the matter has been resolved, unless the message relates to an order, complaint or legal claim;
Newsletter subscriptions: until you unsubscribe or we discontinue the newsletter. We may retain limited suppression information afterwards to ensure that we honour your opt-out;
Incomplete or abandoned orders: for a limited period where necessary to provide support, restore a shopping cart, prevent fraud or resolve technical problems;
Security and technical logs: only for as long as reasonably necessary to maintain security, investigate incidents and diagnose technical problems;
Cookie and analytics information: for the period stated in our cookie settings or cookie notice.

Information may be retained longer when required by law or reasonably necessary for an unresolved dispute, investigation or legal claim. When personal data is no longer required, we delete or anonymise it.

7. Cookies and similar technologies

Our website uses cookies and similar technologies. Cookies are small files stored on your computer, smartphone or other device when you visit a website.

Strictly necessary cookies

These cookies support essential functions such as:

Maintaining your shopping cart;
Remembering checkout information during a session;
Customer login and authentication;
Website and payment security;
Load balancing and technical operation; and
Remembering your cookie preferences.

These cookies are necessary to provide services you request and generally do not require consent.

Analytics and performance cookies

These cookies help us understand matters such as visitor numbers, traffic sources, page usage and website performance. Our website may use WordPress, WooCommerce, Automattic or Jetpack statistics and performance components.

Where consent is legally required, these technologies will only be activated after you have consented.

Marketing and attribution cookies

If marketing, advertising or order-attribution technologies are enabled, they may be used to measure campaigns, identify how visitors reached our website or evaluate interactions with our shop.

We request consent before using these technologies where required by law.

Managing your cookie preferences

You can accept, refuse or change your non-essential cookie preferences through the cookie settings available on our website. Refusing non-essential cookies will not prevent you from using the basic shopping functions of the website.

You can also delete or block cookies through your browser settings. Doing so may remove saved preferences or affect functions such as the shopping cart and customer login.

Our cookie settings or cookie notice provide further information about the cookies currently in use, including their providers, purposes and durations.

8. Security

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure and unauthorised access.

Access to personal data is limited to persons and service providers who need it for their work. Where appropriate, we use measures such as encrypted connections, access controls, updates, backups and monitoring.

However, no website or electronic transmission can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and for notifying us if you suspect unauthorised use of your account.

9. Your privacy rights

Subject to the conditions and exceptions in the GDPR, you may have the right to:

Access the personal data we hold about you;
Correct inaccurate or incomplete personal data;
Request deletion of your personal data;
Restrict how we process your personal data;
Object to processing based on our legitimate interests;
Object at any time to the use of your data for direct marketing;
Receive certain personal data in a structured, commonly used and machine-readable format;
Request the transfer of eligible data to another controller;
Withdraw your consent at any time; and
Lodge a complaint with a data-protection supervisory authority.

You can exercise your rights by emailing info@rcherylifestyle.eu.

We may request information necessary to confirm your identity. This is intended to prevent personal data from being disclosed to the wrong person.

We normally respond within one month. In certain cases, the GDPR allows us to extend this period by up to two additional months. If an extension is necessary, we will inform you.

You have the right to lodge a complaint with the Dutch supervisory authority:

Autoriteit Persoonsgegevens
Website: https://autoriteitpersoonsgegevens.nl

If you live elsewhere in the EEA, you may also contact the data-protection authority in your country.

10. Automated decision-making

We do not currently use your personal data to make decisions based solely on automated processing that produce legal or similarly significant effects for you.

Payment providers may conduct automated fraud and risk checks under their own privacy policies.

11. Children

Our shop is not specifically directed at children. If you are not legally able to enter into a purchase agreement independently, please ask a parent or legal guardian to place the order.

If we learn that a child’s personal data has been provided unlawfully, we will take appropriate steps to delete it.

12. Third-party websites

Our website may contain links to websites operated by third parties. We are not responsible for how those third parties process personal data or for the content and security of their websites.

Please read the privacy policies of third-party websites before providing them with personal information.

13. Changes to this Privacy Policy

We may update this Privacy Policy when our services, providers or legal obligations change.

The current version will be published on this page and will show the date on which it was last updated. Where appropriate, we may communicate material changes through the website or by email.

14. Contact

If you have questions about this Privacy Policy, want to exercise a privacy right or have a complaint about how we process your personal data, please contact: